Support Center

Help for independent lifters, coaching professionals and small gym teams — reach out and we'll keep you moving forward.

1) Check the FAQ

Before opening a ticket, review common questions in our FAQ.

View FAQ

2) Send an email

Send a message detailing the problem to our support team.

Send email

3) Report a bug

If you found a technical bug, include logs and describe the environment.

Include: Browser, version, operating system

4) Urgent support

For security issues or critical incidents.

Use in email subject: [URGENT]

Additional Information for Faster Help

📋 To report issues:

  • Describe the steps to reproduce the problem
  • Attach screenshots or videos
  • Provide the email used to access your account
  • Mention when the issue started

⏱️ Response time:

  • Urgent: 2-4 hours (critical issues)
  • Normal: 24-48 hours (bugs and problems)
  • Questions: 48-72 hours (general inquiries)
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📊 System Status

All systems operational
Updated: 12:00 AM
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